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Conquer The First Phone Call Like A Boss

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Nurture Your Leads Like a Boss

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Diamonds In Your Database

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Watch and Learn!

Prefer a good video over a wall of text?  Great!  Check out our vast library of videos that include quick tips, how-tos, customer success stories, and more.
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Ben

Ben

Mary Kate

Mary Kate

Hi there! My name is Mary Kate and I am a Customer Success Manager here at Follow Up Boss. In my free time, I love running outdoors, baking, and spending time with my dog, Finn! I also enjoy playing tennis and am in the process of learning how to golf. My focus here is to develop customer relationships that promote retention and loyalty by providing excellent training, heeding product feedback, and giving you all the resources that you need to be successful with our product!
Jane

Jane

My name is Jane and I am a Product Support Expert new to the Follow Up Boss team! I spend most of my free time reading, writing, and practicing trapeze at my local circus school. My main drive is to help people in a friendly and meaningful way. Whether it is explaining new features or solving a thorny problem, I strive to connect my customers to the information they need to succeed while always keeping an eye on the big picture.
Camiel

Camiel

Hi there! My name is Camiel and I work on the Product Support team here at Follow Up Boss. My favorite things to do usually include food! I love baking homemade treats, canning vegetables, and trying out new recipes. If I’m not in the kitchen, I can be found outdoors with my family. I try to get to the beach with them as often as possible. My goal is to provide a consistently awesome experience for my customers. I’ll achieve this by being patient, easy to work with, and by taking ownership of your questions/issues.
Jeremy

Jeremy

Hello FUB Family! I’m Jeremy Smith, a member of our Onboarding Team. I live in Maine with my wife and 4 boys, and I love spending time hiking in the mountains, or paddling the lakes, rivers, or ocean. When I’m not outdoors, I’m reading, baking, or working on a couple of picture book ideas! My role provides new clients training and support during the first stages of working with Follow Up Boss. I’m here to get you working effectively and efficiently and truly maximize the power of our platform!
Becca

Becca

Hi everyone! My name is Becca and I am a Product Support Export at Follow Up Boss! When I’m not working, I like to stay active by hiking the mountains of AZ, strength training and practicing yoga. I also enjoy sewing, baking and spending time with loved ones! My focus is to educate customers and resolve technical issues. This includes resolving errors in an efficient manner and providing customers with the tools they need to improve their workflow.
Paul

Paul

Hi everybody! My name is Paul and I’m a member of the Support team here at Follow Up Boss. I love skiing, riding bikes, and drinking coffee. My goal at Follow Up Boss is to make things simple and easy for customers – from answering questions and solving problems, to documenting our features and tools through videos and help guides.
Meghan

Meghan

Hello! My name is Meghan and I lead the success team here at Follow Up Boss. When not working at Follow Up Boss, I spend my time being a mom of a spirited little wildling (toddler), planning my next meal (ramen is my fav), and walking the Jersey City waterfront. I love to travel, especially if that involves the ocean, an enchanted forest or a castle. With roots in the great state of Maine, I am passionate about the environment & will rarely say no to an outdoor adventure. Coaching agents to reach their highest potential + providing tools and resources that help teams get better business results is our team’s goal. If there is anything we can be doing better for you, let us know!
Ashley

Ashley

Hola, My name is Ashley and my passion is helping Follow Up Boss clients improve their bottom line performance results. I'm a Canadian girl based in the Caribbean and I love to travel so you can never be sure where I'll be calling you from. I love to spend time with my family whether on the beach or hiking in the mountains. I love great food, wine and music, and then dancing into the wee hours of the morning.
Jennifer

Jennifer

Josh

Josh

Hi there! My name is Josh, I have the honor of working on our Customer Success team and serving thousands of agents and teams every day! In my free time, I spend time with my kids and share my love for the outdoors, the ocean, and sunsets. Racing road bikes across the Rockies and city streets is one of my passions. Empowering you to grow your business and streamline your workflows so you have more time for doing the things you love is my main mission. The best part of my role here is seeing individuals and teams make a positive impact on their communities while creating opportunities for others to thrive.
Lyndon

Lyndon

Hello all. My name is Lyndon and I am a customer success manager here at Follow Up Boss. I have two young boys both under the age of three that fill up my time. With that said, I would not know what to do without them. When not with my family, you can find me outside on the golf course or watching my beloved Seattle Seahawks. My focus here is to work with and coach our teams to success. Success is different for every team and everyone has different goals. Ultimately, it comes down to making you more money and spending less time doing it.
Michael

Michael

Howdy! My name is Michael, and I’m a Customer Success Manager here at Follow Up Boss. My life is currently consumed by my one year old son, Jude, but I enjoy traveling when I can (which isn’t often these days). I lived in Jerusalem, Israel for a couple years and traveled all around the Mediterranean! My professional goal is to help Follow Up Boss customers reach their goals, and I enjoy doing that through coaching, teaching best practices, and being a point of contact for our Platform teams.
Erik

Erik

Hello world. My name is Erik and I lead the Support team here at Follow Up Boss! I love to dance competitive Lindy-Hop swing dance, fly helicopters, and play video games in my free time. I have also traveled to 24 countries and am a huge foodie! My focus here is to create a positive support experience for our customers. This includes quick responses, multiple support channels, a well-trained team that provides great answers, and a quick path to resolve bugs/issues.
Danielle

Danielle

Hey, everyone! My name is Danielle and I’m a Senior Product Support Expert here at Follow Up Boss. I’m Georgia born and raised, but bleed greed for my alma mater, Michigan State. In my free time, I love to bake and explore the country on road trips with my husband. I’ve been with the team FUB since 2014 so I’ve had the pleasure of speaking with many of you! My goal is to provide excellent, above-and-beyond service that not only answers your inquires but helps grow your business.
Jared

Jared

Hey Everyone. My name is Jared and I am on the Support team. I have two major hobbies that I am passionate about. I have been playing various instruments for 15+ years and do music production for fun. I constantly cook new recipes and perfect my favorite ones. My goal is to solve your issues in a fast effective manner. I'll tackle any problem you throw my way!
Kasey

Kasey

Hey hey everybody, it's me - Kasey! I'm the tallest user on the support team so far, my interests include sneakers, music, video games, and learning Japanese. My goal on the support team is to make sure you get a quick, clear, and concise answer to your issues.
Melissa

Melissa

Hey, there! My name is Melissa and I am one of your Product Support Experts here at Follow Up Boss. My favorite day of the week is Caturday and I enjoy going to concerts and listening to live music. My focus at Follow Up Boss is to be a positive and friendly contact for our customer's support needs and to help them resolve any issues that they might be facing with grace and ease.

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