Want to triple your response rate on leads? Who wouldn’t right?
Well…if you’re still leaving voicemails and NOT sending leads a text after you call them with no answer, this opportunity is yours for the taking.
Honestly, you’ve been blasted with everyone talking about how consumer preferences have changed around how we like to communicate, but instead of stats, let’s just look at a real-world example.
Let’s look at my dentist.
Like most, they do their recalls to book me in for my next cleaning every 6 months. The challenge is, I often don’t end up getting this booked until 7 or 8 months have passed losing them money (and arguably putting my oral health at risk). Here’s why:
Now, if they had just sent a text following their first call, I’d already be booked for my next cleaning. Win-win. Here’s why:
Even better if they had used something like Calendly.com but that’s another story for another day.
Can you see how much better this is for everyone involved? Here’s why texting gets responded to more than voicemails:
To help you get started, we’ve also added some new text templates to everyone’s accounts (also available for new free trials).
If you’re still skeptical – just test it for a week or two and then check how your response rate from leads is affected in the response rate report in Follow Up Boss. Then text me to get my address so you’ll know where to send the thank you gifts 😜.