How do you protect my data?
All your data is encrypted and backed up daily to multiple redundant data centers. All connections to Follow Up Boss (whether you use a web browser or our Android/iOS apps) are encrypted using bank-level HTTPS security.
Where is my data stored?
Your data is kept in state-of-the-art facilities that have military grade security protocols and 24/7/365 security monitoring. Your data is backed up continuously every second and retained for 35 days. We also do daily backups of customer databases and store them for 1 year with a different provider for redundancy. Our backup processes are reviewed regularly to make sure your data is kept as safe and secure as possible.Have you completed an independent security audit?
We are proud to say that in 2019 we successfully completed an independent security audit with one of the largest professional security firms Bishop Fox
. Same year we also successfully completed a security verification process with Google that confirms our high standards for handling user data.
How do you protect my billing information?
We process all credit card transactions using the same secure encryption of leading banks. Your billing information is transmitted, stored, and processed on PCI-Compliant networks.
How long have you been in business?
We’ve been in business since April 2011 and have processed over 5 million leads from over 20,000 real estate agents. We believe trust is earned through continuous improvement and above-and-beyond customer support.
You can view our system status
at any time, or visit or FAQ
for more information. We welcome the contribution of external security researchers, please refer to our Vulnerability Disclosure Policy
for more details.