Improve responses

Supercharge your Response Rates

Texting has been proven to get stronger engagement from leads and clients, so we baked it right into your core follow up workflow
Send a text after calls for more responses
Handle replies from the mobile app
Send personalized auto-text to new leads
Easy tracking

Complete Log of All Conversations

With texts sent right inside Follow Up Boss, the full conversation history shows up automatically, without any additional data entry
See texts alongside calls and emails
Full history to support and coach agents
Always know where you left off with a client
Inbox

Quick Access to Replies from Web and Mobile

See all your responses alongside your emails and even missed calls and voicemails to save time responding to clients and leads
Reply quickly with templates
Push notifications like regular texts
Manage everything no matter where you are
Reporting

Track Your Results

Texting is integrated into our powerful reporting tools so you can see exactly what's working
See your response rate to texts
Understand how agents are using the tool