Without smart call tracking in your CRM, you don’t know if your agents are calling leads. You don’t know how many calls led to appointments or how many appts led to sales. And you can‘t have data-driven discussions where you say, “Hey, you made 177 calls and had 43 conversations, but no appointments - what’s happening?” Which means you can’t coach your team to raise their game.
Track and measure all calls. Get the world’s easiest instant calling and call tracking inside Follow Up Boss.